The simplest way
to handle your reviews
We check your Google reviews every morning and email you only when something changed, with a Japanese reply attached. All you do is copy the reply and paste it. That is it.
980 yen per shop per month
Kuchikomi Mimamori
[Review Watch] Menya ○○: 1 new Google review
2 stars / K.T.
昼時に伺いましたが、提供まで30分近く待ちました。味は良かったのですが、待ち時間の案内がなく残念でした。
I came at lunchtime and waited almost 30 minutes. The food was good, but nobody told us about the wait.
Reply draft in Japanese (copy and paste)
このたびはご来店いただきありがとうございます。お待たせしたうえ、待ち時間のご案内が行き届かず、申し訳ありませんでした。いただいたご意見をもとに、混雑時のご案内を見直します。味についてお褒めの言葉をいただき、励みになります。またのご来店をお待ちしております。
Thank you for visiting. We are sorry that you had to wait and that we did not let you know about the waiting time. We will improve how we inform guests when it is busy. We are glad you enjoyed the food, and we hope to see you again.
What the service does
- New review alerts
- Every morning we check your listing on Google Maps and email you any new review, translated into your language.
- Edit and removal alerts
- If a review is later edited or disappears, we tell you. Google does not notify owners about this.
- A reply for every review
- Each review comes with a polite, natural Japanese reply covering thanks or apology, with a translation, ready to paste.
How it works
1
Choose your shop
Pick your shop on Google Maps.
2
Enter your email
Tell us where to send alerts.
3
Get alerts each morning
On days when something changed, you get an email with a reply.
Pricing
980 yen / month (tax included)
Per shop.
- Daily automatic check
- Email alerts for new, edited and removed reviews
- A Japanese reply for every review
- Dashboard with history
- Alerts in your language
How this compares
| Kuchikomi Mimamori | Review management tools | Reputation / removal agencies | |
|---|---|---|---|
| Monthly fee | 980 yen | About 2,500 to 30,000 yen | From 150,000 yen, or 44,000 yen per removal |
| Setup fee | None | None to tens of thousands of yen | Tens of thousands of yen and up |
| Minimum term | None | None to 6 months | Usually 6 to 12 months |
| Time to start | 2 minutes | Setup and onboarding | Contract with a sales rep |
| What you do | Paste the reply we send | Learn a dashboard | Wait for removal requests |
| Edit and removal detection | Yes | Some tools only | No |
As of November 2026, based on publicly listed single-location prices in Japan, researched by us. Quote-only services are not included.
Frequently asked questions
- Do I need to have claimed my Google listing?
- No. Monitoring and alerts use the public information on Google Maps. You do need a claimed listing to post replies; if yours is not claimed yet, the welcome email explains how.
- Are replies posted automatically?
- No. The reply appears in your email and dashboard, and you post it yourself on Google Maps. Anything published in your shop's name should be seen by you first.
- Can you remove bad reviews?
- No. Only Google decides whether a review is removed, and we have no part in that. We never request removals, manipulate ratings or contact reviewers. This service is limited to alerts and reply drafts.
- How do I cancel?
- During the free period there is nothing to do: without a card, it ends automatically on day 7. After adding a card, cancel anytime from the dashboard under Subscription. Billing stops from the next cycle; there are no partial refunds.
- What personal data do you keep?
- Only your email address, your shop details and what is needed for billing. Card details are handled by Stripe and never stored by us. We never log in to your Google account. See the privacy policy.
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