Privacy policy
Effective: 3 November 2026 (revised 3 November 2026)
1. Operator
This policy explains how the operator of Kuchikomi Mimamori ("we") handles personal information in Kuchikomi Mimamori (the "Service"). The Japanese version prevails in case of any discrepancy. Name: To be announced Address: Disclosed without delay on request Representative: To be announced
2. Information we collect
We collect: The email address, shop display name and alert language you enter when signing up Information about the Google Maps listing you choose to monitor Subscription status from our payment provider (customer ID, subscription ID, end of free period, payment status) Your name, email address and message when you contact us Connection data recorded automatically by our servers (IP address, browser type, time of access) Card details are collected directly by our payment provider. We never collect or store them.
3. Purpose
We use this information only to: Check reviews and send alerts and weekly summaries Produce draft replies and translations Remind you before the free period ends, bill the fee and manage your subscription Answer enquiries Prevent misuse and improve the Service
4. Disclosure to third parties
We do not provide personal data to third parties without your consent, except as required by law.
5. Processors, including those outside Japan
We entrust the handling of personal data to the following processors, only as needed for the purposes above: Payments: Stripe (Stripe, Inc. and its group companies, United States) Email delivery: Resend, Inc. (United States) Review data: SerpApi, LLC (United States) Draft replies and translations: Anthropic, PBC (United States). Only review text and shop name are sent, never your email address Hosting: Vercel Inc. (United States) Database: Neon, Inc. (United States) All of these processors are based in the United States. The United States has no comprehensive federal privacy law equivalent to Japan's Act on the Protection of Personal Information; personal information is protected by sector-specific federal laws and state laws such as the California Consumer Privacy Act. Through each processor's terms and data processing terms, we have confirmed that they maintain systems meeting the standards set by Japan's Personal Information Protection Commission. Details are available on request.
6. Security measures
We protect personal data against leakage, loss or damage through: Policy: this privacy policy, published on the Service. Organisational measures: a person responsible for personal data, with regular reviews of how it is handled. Personnel measures: confidentiality obligations for anyone handling personal data. Physical measures: personal data is kept in our processors' data centres, not on our own devices. Technical measures: encrypted connections, database access limited to authenticated routes, and dashboards reachable only through unguessable private links. Understanding the external environment: personal data is handled on servers operated by US companies. We apply the measures above with an understanding of the US privacy framework.
7. Information used for outreach
To introduce the Service, we may collect shop names, addresses and reviews listed on Google Maps, together with contact email addresses published on shops' own websites, and send an introductory email. We do not email addresses marked as refusing advertising mail. Every such email explains how to opt out, and we never email an address again after an opt-out. This information is used only for these introductions and for managing opt-outs.
8. Reviewer information
Reviews handled by the Service are publicly available on Google Maps. We store the displayed reviewer name and text in order to show them in alerts and the dashboard. We never contact reviewers or use this information for any other purpose.
9. Retention
Your information and review records are deleted six months after your subscription ends, including when it ends at the close of the free period, or earlier on request.
10. Your rights
You may ask us to notify you of the purpose of use, or to disclose, correct, add to, delete, stop using or erase your personal data, stop providing it to third parties, or disclose records of such provision. Contact us through the contact page. We will verify your identity, for example by a reply from your registered email address, and respond without delay. There is no fee.
11. Contact
Questions and complaints about how we handle personal information are accepted through the contact page.
12. Changes
We may update this policy when laws or the Service change. The updated policy takes effect when posted on the Service.